Shipping policy

We ship your order reliably and carefully packaged directly from Switzerland.

Shipping Area

Shipping is carried out within Switzerland.
Delivery to other countries may also be offered. The delivery countries currently available are shown at checkout.

Delivery Time

Delivery generally takes 2–5 business days after receipt of payment.
Please note that delays may occur in exceptional cases (e.g. high demand, public holidays or unforeseeable events).

Shipping Costs

Shipping costs are shown to you transparently at checkout.
From a certain order value onwards, shipping may be free of charge.
The applicable conditions are shown during the order process.

Shipping Provider

Shipping is carried out via suitable shipping partners within Switzerland.

Damaged or Incomplete Delivery

Should your delivery arrive damaged or incomplete, please contact us immediately at:
info@ettels.ch
We will take care of finding a solution as quickly as possible.