1. Responsible party
The party responsible for data processing on this website is:
Ettel’s AG
Schulstrasse 1a
2572 Sutz-Lattrigen
Switzerland
E-Mail: info@ettels.ch
2. General information on data processing
We process personal data exclusively within the framework of the legal provisions of the Swiss Data Protection Act (DSG).
Personal data is all information that relates to an identified or identifiable person.
Processing is carried out in particular for:
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Provision of our online shop
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Contract fulfilment
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Payment processing
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Communication with customers
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Improvement of our services
3. Hosting and shop platform (Shopify)
Our online shop is operated via the Shopify Inc. platform.
Shopify provides the e-commerce platform through which we offer our products. Personal data is processed on Shopify's servers. Data may be transferred to countries outside Switzerland or the EU (in particular Canada and the USA).
Shopify is committed to complying with appropriate data protection standards.
Further information:
https://www.shopify.com/legal/privacy
4. Orders and contract fulfilment
We process the following data as part of an order:
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First and last name
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Billing and shipping address
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Email address
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Telephone number (optional)
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Order information
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Payment information
This data is used exclusively for contract fulfilment and customer communication.
5. Payment processing
Payment processing is carried out via Shopify Payments and, if applicable, other payment service providers.
Depending on the selected payment method, payment data may be transmitted to the following categories of service providers:
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Credit card companies
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Banks
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Payment providers (e.g. PayPal, TWINT, Apple Pay, Google Pay)
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Other electronic payment service providers
Processing takes place exclusively for the purpose of payment processing.
We ourselves do not store complete credit card or sensitive payment data.
The data protection provisions of the respective payment provider also apply.
6. Newsletter
If you subscribe to our newsletter, we will use your email address to send you information, offers and news.
The newsletter can be sent via Shopify Email or other specialised email service providers.
The registration takes place via the double opt-in procedure.
You can unsubscribe from the newsletter at any time via the unsubscribe link or by email to info@ettels.ch.
7. Cookies and consent management
Our website uses cookies and similar technologies.
These may include:
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technically necessary cookies
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functional cookies
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analysis cookies
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marketing cookies
A cookie banner or consent management tool is used to obtain your consent for the use of non-essential cookies.
You can adjust your cookie settings at any time via the corresponding banner or your browser settings.
8. Analysis and marketing tools
To improve our services and measure success, analysis and marketing tools may be used, in particular:
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Google Analytics
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Google Ads
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Meta (Facebook / Instagram) Pixel
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Other tracking or analysis tools
Pseudonymised usage data may be collected and processed.
If legally required, such tools are only used with consent via the cookie banner.
9. Server log files
When you access our website, technical information is automatically collected (e.g. IP address, browser type, time of access). This data is used for system security and technical stability.
10. Contacting us
If you contact us by email or contact form, your information will be stored to process the request.
We will not pass on this data without your consent.
11. Disclosure to third parties
Personal data is only passed on:
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for contract fulfilment
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for payment processing
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to shipping service providers
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to IT and hosting service providers
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if legally required
12. Data security
We implement appropriate technical and organisational security measures to protect your data from loss, misuse or unauthorised access.
13. Retention period
Personal data will only be stored for as long as is necessary to fulfil the respective purpose or to comply with legal retention obligations.
14. Your rights
Within the framework of applicable data protection law, you have the following rights in particular:
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Right to information
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Right to rectification
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Right to erasure
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Right to restriction of processing
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Right to data portability
To assert your rights, please contact:
info@ettels.ch
15. Amendments to this privacy policy
We reserve the right to adapt this privacy policy to changed legal requirements or new services.
The version published on our website is authoritative.
